Hometeams.com Info

NFL, MLB, College Fan Gear, Team Jerseys, Football Cards, Baseball Cards, Webkinz

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Hometeams.com

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Email Us	email@hometeams.com
Order Tracking	Type the last part of your order number into the box below and click the 'Track' button. Hometeams-

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Payment Methods

Through the website we accept credit card payments using Visa, Mastercard and American Express. Paypal is also accepted. Your credit card will be charged at the time your order is placed. You must be over the age of 18 to place an order on our site. Minimum purchase is $1.00.

Shipping Rates

Shipping Rates	Type	0 - $9.99	$10 - $24.99	$25 - $49.99	$50 - $99.99	$100 and up
Inside United States	REGULAR Delivery	$5.99	$7.99	$9.99	$11.99	$14.99
Outside United States	INTERNATIONAL Delivery	$9.99	$14.99	$19.99	$24.99	$29.99

Transit Time

Most "REGULAR Delivery" orders ship within 3 business days. Orders placed during the weekend cannot be shipped until Monday. Once shipped, "REGULAR Delivery" orders inside the United States take 1 to 3 weeks to arrive. INTERNATIONAL Delivery orders take 2 to 4 weeks for delivery.

Changing an Order

Because we try and ship every order out as fast as possible, it usually is not possible to change or cancel an order after it has been placed. If you do need any changed made to the order you placed, please try and email us as soon as possible with the changes you need made. If we are unable to stop your order before it ships, you are free to return or exchange any item we send out.

International Orders

We ship internationally to a limited number of countries. To view the current country list add an item to the shopping cart, go to the checkout page and the drop down menu for the shipping address will have the current countries listed. All dollar amounts are in US currency. Your credit card company will give you the best rate of exchange at the time of purchase.

Sales Tax

Sales tax will only be charged if you live in or are shipping to the State of Michigan. International customers are responsible for any additional customs duties, charges, or tariffs applied at your border or at time of delivery.

Return Policy

At HomeTeams.com, we realize how difficult it is to order merchandise on-line, especially for first time buyers. That's why we offer our customers guaranteed satisfaction. If you're not completely satisfied with your purchase, you may return it within 30 business days of receipt of the item(s). Holiday orders placed from November 1, 2006 to December 24, 2006 will be accepted for return until January 15, 2007. HomeTeams.com inspects all merchandise when we receive it and ship it, and we are confident that all merchandise is in Brand New condition when shipped. To receive either a credit toward an exchange or a credit on your charge account, your return must be in the same original brand new condition as shipped. Items deemed worn, used, dirty or missing tags by HomeTeams.com will be returned to purchaser at their expense and No refund will be issued.

RETURN POLICY

1) Please read and fill out our Return/Exchange Form on the back of your invoice. If you do not have your invoice please contact us. Also we must be notified of any error in shipping or any damage in delivery within 7 days of your receipt of the product.

2) All Returns must still be in BRAND NEW SELLABLE CONDITION. If an item is returned to us opened, played with, broken or in the case of clothing worn with tags removed we cannot accept it back. If any of the above un-sellable merchandise is returned to us, we reserve the right to deduct up to 50% from your refund. Please pack your returns with extreme care.

3) If the return was due to an error on our part (for instance, we accidentally sent the wrong merchandise), we will accept responsibility for all shipping costs related to the return. When shipping back the incorrect item to us, please use USPS 1st Class Mail or Priority Mail. If the package is too large or very valuable, please feel free to contact us so that we may arrange the return. Your credit card will be refunded for the shipping, or store credit can be issued to you. Please fill out the back of your invoice.

4) If the return is not due to an error of ours (for example- you ordered it and then decided later on that you don't want it), the buyer accepts full responsibility for all shipping costs plus a 10% re-stocking fee will be deducted from your refund. Please fill out the back of the sheet attached to your invoice.

5) Package returned to us marked "Refused", "Undeliverable", or otherwise, are subject to a 20% re-stocking fee (This is solely to recoup our losses from charges we incur when this happens). If a package is lost or misdirected due to an incorrectly inputted address, HomeTeams.com is completely not responsible. We have no control over addresses typed on the checkout pages. Please make sure you have typed in the correct address.

6) We cannot be held responsible for lost return / exchange packages during transit. Therefore, we highly recommend that your package be insured with a delivery confirmation.

7) All refunds will be applied to the original means of payment. Refunds are usually issued within 7 business days of us receiving the product back. During the holiday season, please allow up to two weeks for a credit to be issued. Please don't forget to include your order number with any return.

Please ship returns to:
HomeTeams Sports
att: Returns
20586 Hall Rd.
Clinton Township, MI. 48038

CANCELLATION POLICY
Orders may be cancelled as long as they have not been processed - usually the same business day or the morning of the next day. During the Holiday Season Dec. 12th thru Dec. 25th we cannot cancel orders once they are placed. Please contact Customer Service to see if your order has not yet been processed.

OPENED MERCHANDISE POLICY:
To maintain the integrity of our merchandise, we will Return to Sender any of the following Returns:

Worn clothing or hats

Clothing that smells like cigarette smoke, perfume, or cologne

Clothing that has been washed

Clothing or hats with detached or destroyed tags

Factory sealed sets, decks, or packs that have been opened

Your Privacy and Security

We about your privacy. Any information that you supply during the order process is safe. We will not sell or share any information you provide to us. All credit card information is purged from our system after the transaction is complete. This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information. Our store runs on the Yahoo Store platform. Yahoo! takes your security seriously and takes reasonable steps to protect your information. Yahoo! maintains reasonable physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you. Yahoo! uses SSL (Secure Socket Layer) encryption when transmitting certain kinds of information, such as financial services information or payment information. An icon resembling a padlock is displayed on the bottom of most browsers window during SSL transactions that involve credit cards and other forms of payment. Any time Yahoo! asks you for a credit card number on Yahoo! for payment or for verification purposes, it will be SSL encrypted. The information you provide will be stored securely on our servers. Once you choose to store or enter your credit card number on Yahoo!, it will not be displayed back to you in its entirety when you retrieve or edit it in the future. Instead of the entire number, you will only see asterisks and either the first four digits or the last four digits of your number.