|| We do not accept phone orders. Please email all special requests.
||Please allow up to 5 business days for us to process your order before emailing us for your USPS tracking info.|
||We accept most major credit
cards including Visa, Mastercard, Amex & Paypal. You must be the cardholder and of legal age to place an order on our website.
||0 - $4.99
||$5 - $9.99
||$10 - $14.99
||$15 - $24.99
||$25 - $49.99
||$50 - $74.99
||$75 - $99.99
||$100 & up
||Most orders ship out of Michigan within 3 business days. Orders placed on the weekend will not ship out until the next week.
||If you need to make a change to an order
placed, please email us as soon as possible with any changes.
||We only ship orders inside the United States.
||Sales tax will only be charged if you
live in or are shipping to the State of Michigan.
||At HomeTeams, we understand ordering online can be confusing, especially for first time buyers. That's why we do our best to assist you in the process before and after you checkout. If you're not satisfied with your purchase, you can return it back to us within 14 days of receipt of the item(s). Holiday orders placed in December, will be accepted for return until January 14. HomeTeams inspects all merchandise when we receive it and ship it so we are confident that all merchandise is in Brand New condition when shipped. To receive either a credit toward an exchange or a credit on your charge account, your return must be in the same original brand new condition as shipped. Items deemed used, dirty or missing original outside packaging by HomeTeams will be destroyed and No refund will be issued.
Please mail all returns to:
46958 Gratiot Ave.
Chesterfield, MI 48051
1) Please notify us of any error in shipping or any damage in delivery within 7 days of your receipt of the product.
2) All Returns must still be in BRAND NEW SELLABLE CONDITION. If an item is returned to us opened or used, we reserve the right to deduct up to 50% from your refund. Please pack your returns with extreme care.
3) If the return is not due to an error of ours (for example- you ordered it and then decided later on that you don't want it), the buyer accepts full responsibility for all shipping costs plus a 10% re-stocking fee will be deducted from your refund.
4) Package returned to us marked "Refused", "Undeliverable", or otherwise, are subject to a 20% re-stocking fee (This is solely to recoup our losses from charges we incur when this happens). If a package is lost or misdirected due to an incorrectly inputted address, HomeTeams.com is completely not responsible. We have no control over addresses typed on the checkout pages. Please make sure you have typed in the correct address.
5) We cannot be held responsible for lost return / exchange packages during transit. Therefore, we highly recommend that your package be insured with a delivery confirmation.
6) All refunds will be applied to the original means of payment. Refunds are usually issued within 7 business days of us receiving the product back. During the holiday season, please allow up to two weeks for a credit to be issued. Please don't forget to include your order number with any return.
Orders may be cancelled as long as they have not been processed - usually the same business day or the morning of the next day. Please email Customer Service to see if your order has not yet been processed.
OPENED MERCHANDISE POLICY:
To maintain the integrity of our merchandise, we will Return to Sender any of the following Returns:
Factory Sealed Items that have been opened.
Items returned in obvious used condition.
||We about your privacy. Any information
that you supply during the order process is safe. We will not sell or share
any information you provide to us. All credit card information is purged
from our system after the transaction is complete. This site is hosted by
Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data.
Yahoo! automatically collects order information but may only use this information
in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo!
also automatically collects information about your shopping experience.
uses this information. Our store runs on the Yahoo Store platform. Yahoo!
takes your security seriously and takes reasonable steps to protect your
information. Yahoo! maintains reasonable physical, electronic, and procedural
safeguards that comply with federal regulations to protect personal information
about you. Yahoo! uses SSL (Secure Socket Layer) encryption when transmitting
certain kinds of information, such as financial services information or
payment information. An icon resembling a padlock is displayed on the bottom
of most browsers window during SSL transactions that involve credit cards
and other forms of payment. Any time Yahoo! asks you for a credit card number
on Yahoo! for payment or for verification purposes, it will be SSL encrypted.
The information you provide will be stored securely on our servers. Once
you choose to store or enter your credit card number on Yahoo!, it will
not be displayed back to you in its entirety when you retrieve or edit it
in the future. Instead of the entire number, you will only see asterisks
and either the first four digits or the last four digits of your number.